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Shipment Protection Claim

We know how much care goes into a shipment of fresh seafood - and we're sorry if something didn't arrive the way it should have. Please report perishable issues within 24 hours of delivery' so we can process your claim quickly. This should take about 5 minutes.
All claims must adhere to our Refund Request Policy. Because requirements vary by seafood item, please review the rules and guidelines to ensure your photo evidence meets our standards before submitting.